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• FAQs • Customer Support

Is Mail Ranger suitable for me?
Mail Ranger is suitable for use by any organization with its own email domain.

Why is Mail Ranger available as a service?
There are several advantages in implementing secure email filter measures as an external service.

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Spam traffic and virus infectred emails never reach your network, reducing your internet connectivity and bandwidth costs.

Newest spam campaigns and viruses can be detected quickly in a collective manner. This results in highly effective spam and virus detection.

Deployment is much faster than if the organization attempts it without the necessary expertise.

There are no software license costs or software upgrade costs

There are no maintenance costs by the organization's IT department.

What is a false positive?
A false positive is a wrongly detected spam.

How can my users feedback to Mail Ranger if there is a false positive?
The users in your organization can feedback to Mail Ranger by using the email interface itself. Simply by forwarding the false positive mail to a specially designated email address, Mail Ranger will be notified and accuracy will improve.

Can Mail Ranger block viruses?
Yes. Mail Ranger comes with an anti-virus check that blocks email viruses.

How to View and Forward Email Headers in Outlook or Outlook Express?

Instructions for Outlook Express and Outlook available.

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