Home > Support > FAQs > Outlook

• FAQs • Customer Support

How to View and Forward Email Headers in Outlook 98, 2000, 2002 and 2003?
Email headers contain information about who sent the message, the route it has travelled before reaching you, and things that may have happened to it along the way. Header information is very important when trying to trace email containing spam, viruses, etc. If you wish to report any sort of email abuse, you will need to be able to forward the headers so the person investigating the complaint has something to work with.

1.Open the appropriate email message by double-clicking on it.



2. From the View menu, choose Options.



Note: Options will not appear in the View menu when the message appears in the preview pane. If Options doesn't appear in the menu listing, double-click the appropriate message again.

3. Right click anywhere in the Internet headers box at the bottom and choose Select All.



4. Right click again in the same box and choose Copy.



5. Click the Close button.



6. Click the Forward button.



7. In the To: field, type the email address you wish to forward the email message to
   (e.g. fraud@abuse.earthlink.net).

8. At the top of the email message body, right click and choose Paste.



9. Click the Send button.